Privacy Policy

Island Time Watches is a family-run luxury watch house based in Coastal Alabama. We handle your personal information with the same care we bring to every timepiece. This policy explains what we collect, why we collect it, and the choices you have.

Information you give us

We collect the information you provide directly when you interact with us, including:

• Contact details such as your name, email address, and phone number when you use a contact, inquiry, or newsletter form.
• Details about a watch you want to sell, trade, consign, or source, including descriptions, reference numbers, condition notes, and any photographs or documents you upload.
• Account information, such as your email address, if you create an account to follow your inquiries or orders.
• Order and reservation details when you arrange the purchase of a watch.
• Any messages or correspondence you send to us.

Information we collect automatically

When you visit our website, we and our service providers may automatically collect limited technical information, such as your device type, browser, general location, referring pages, and how you use the site. This helps us keep the site secure, understand what our collectors find useful, and improve the experience.

Payments

We do not collect or store full payment card numbers ourselves. Payments and deposits are handled by a trusted third-party payment processor under its own terms and privacy policy. The processor shares only limited confirmation details with us, such as the card brand and last four digits, so we can service your order.

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide valuation, sourcing, and consignment services.
• Authenticate, photograph, present, and arrange the sale or purchase of watches.
• Process orders, deposits, and related correspondence.
• Send updates you have asked for, such as our newsletter, and service messages about your inquiries or orders.
• Operate, secure, and improve our website and services.
• Meet our legal, tax, and regulatory obligations.

How we share information

We do not sell your personal information. We share it only in these limited circumstances:

• With trusted service providers who help us operate, such as our payment processor, email delivery provider, and hosting and analytics partners, who may use it only to perform services for us.
• When required to comply with the law, respond to lawful requests, or protect our rights, property, and safety, or those of others.
• In connection with a business transfer, such as a merger or sale of assets, with continued protection under this policy.

Marketing choices

If you have opted in to our newsletter or updates, you can unsubscribe at any time using the link in any email we send, or by contacting us. Service messages tied to an active inquiry or order are not marketing and may still be sent.

Cookies

Our website uses cookies and similar technologies to remember your preferences, keep the site working, and understand usage. You can control cookies through your browser settings. Disabling some cookies may affect how parts of the site function.

Data retention

We keep your information for as long as needed to provide our services, maintain records of our transactions, and meet our legal and accounting obligations. When it is no longer needed, we take steps to securely delete or anonymize it.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain processing, and to opt out of marketing. To make a request, contact us using the details below. We will respond in line with applicable law and may first need to verify your identity.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so while we work hard to protect your data, we cannot guarantee absolute security.

Children

Our website and services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Third-party links

Our site may link to third-party websites and services we do not control. This policy does not apply to them, and we encourage you to review their own privacy practices.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the date at the top of this page. Significant changes may be communicated through our website or by email.

Contact us

If you have questions about this policy or how we handle your information, please reach us through our Contact page. Island Time Watches is based in Coastal Alabama.